Daktela, a provider of all-in-one contact center solutions for small and mid-size businesses, has raised $14.3M. The company's platform is designed to streamline omnichannel customer experience by integrating phone, email, SMS, webchat, and social channels into a single, unified tool.
Its technology combines virtual PBX, real-time analytics, and integrated CRM and helpdesk functionalities. Daktela serves over 600 customers globally, including T-Mobile, Metlife, and GLS, and also provides integrated global voice services and DID numbers from more than 70 countries.

















