Workday, a leading provider of enterprise cloud applications for finance and human resources, has completed its acquisition of SkipFlag, an artificial intelligence company, for an undisclosed amount in January 2018. The transaction brings SkipFlag's innovative technology, which automatically builds and updates enterprise knowledge bases by leveraging existing internal communications, into Workday's portfolio. SkipFlag specializes in understanding the people, topics, and facts within a company's data, enabling it to autonomously answer questions based on conversations, support tickets, and other communication channels.
This strategic acquisition enhances Workday's commitment to delivering intelligent solutions that improve the employee experience and operational efficiency for its customers. SkipFlag's capabilities in transforming disparate corporate communications into a structured, searchable knowledge repository align with Workday's focus on providing intuitive and efficient tools across large organizations. The integration of SkipFlag's technology is expected to provide Workday customers with advanced knowledge management and intelligent search functionalities within their existing enterprise applications.
The combination of Workday's comprehensive cloud platform and SkipFlag's AI-driven knowledge synthesis is anticipated to create significant synergies. This includes the potential for more effective internal support, faster resolution of employee queries through autonomous answers, and a richer, more accessible pool of organizational intelligence. By streamlining information access and reducing the effort required to maintain internal knowledge, the acquisition aims to boost productivity and enhance decision-making across the Workday ecosystem.
Looking ahead, the integration of SkipFlag's technology into Workday's offerings is poised to further enhance the utility and intelligence of its enterprise cloud applications, enabling organizations to leverage their internal data more effectively to support their workforce and operations.