iQor Acquires OP360,

iQor has acquired OfficePartners360 (OP360) for an undisclosed amount. OP360, founded in 2006 by experienced business entrepreneurs, established itself as a fast-growing global workforce solutions provider. The company operates on a relationships-first philosophy, positioning itself as a one-stop, full-service outsourcing company. OP360 specializes in delivering streamlined solutions designed to reduce costs, improve service levels, and grow top-line performance for its clients. Its comprehensive offerings include 24/7/365 omnichannel experience services such as inbound/outbound call center customer service, data center operations, outbound sales, accounting, technology support, application/web development, and various back-office functions like content moderation, online merchandising, and virtual assistant services. OP360 serves both medium-sized businesses and large Fortune 500 companies.

This acquisition is strategically aimed at significantly expanding iQor's capabilities and market reach within the global outsourcing landscape. OP360's "relationships-first philosophy" and its focus on combining "incredible people, innovative technology and progressive thought leadership" align with a strategy to enhance world-class customer experience delivery. The integration of OP360's diverse service portfolio, which includes specialized areas like application/web development and extensive back-office support, is expected to create significant synergies. This will allow the combined entity to offer a broader and deeper range of solutions to clients seeking enhanced business agility, innovation, and competitive advantage.

By bringing OP360's extensive expertise in omnichannel customer experience and specialized back-office support under its umbrella, iQor is poised to strengthen its position as a leading full-service outsourcing partner. The combined entity will be better equipped to meet the evolving demands of businesses requiring robust, scalable, and cost-effective global workforce solutions. This strategic move is anticipated to enhance overall service delivery, expand the geographic and functional scope available to clients worldwide, and reinforce a commitment to client success through integrated offerings.