Adesso has acquired omni:us, a specialist in AI-driven insurance claims automation, for an undisclosed amount. The transaction brings the Berlin-based technology provider under the ownership of the Dortmund-headquartered IT service group, which will integrate omni:us into its insurance consulting and software operations.
omni:us develops the Digital Claims Adjuster, a platform designed to automate end-to-end claims handling within existing insurance core systems and legacy applications. Its software includes pre-configured reference processes for property and casualty lines, alongside an AI-powered decision catalog. The company reports that its technology can reduce process costs by up to 35 percent while improving customer satisfaction and operational efficiency. Adesso, which provides IT consulting, software development, and outsourcing services across multiple sectors, has a dedicated insurance practice serving carriers and intermediaries.
The acquisition is intended to strengthen Adesso’s position in the insurance market by adding a proven automation layer to its existing offerings. Rather than building similar capabilities in-house, Adesso gains immediate access to omni:us’s deployed technology, client references, and domain expertise. For omni:us, joining a larger group provides access to Adesso’s broader client base and delivery capacity, which could accelerate the rollout of its claims automation tools across new markets and accounts.
The combined entity will offer insurers a more complete value chain, from core system integration to AI-driven claims processing. Adesso plans to keep omni:us’s product development team intact, while aligning sales and delivery functions with its own insurance unit. The deal also adds a scalable software component to Adesso’s service-heavy portfolio, potentially improving recurring revenue streams.
With the transaction closed, the focus shifts to integration. Adesso will work to embed omni:us’s technology into its project pipelines and cross-sell the platform to existing insurance clients. For omni:us, the ownership change provides a larger stage for its product, though the pace of adoption will depend on how smoothly the two organizations align their engineering and consulting workflows.