JumpCloud has acquired MacSolution for an undisclosed amount, integrating a key partner into its global operations. MacSolution, a leading IT management and support services provider for businesses across Brazil, has been recognized by JumpCloud since 2022 as its largest and most experienced MSP Partner, uniquely offering support in both Portuguese and English in Latin America.
For nearly two decades, MacSolution has specialized in delivering comprehensive IT management and support services. The company has a proven track record, having sold over 10,000 JumpCloud licenses and managing and supporting more than 1,500 devices through its certified specialist services. JumpCloud provides a comprehensive cloud directory platform that unifies identity, access, and device management for organizations worldwide.
This acquisition is a strategic move for JumpCloud, designed to deepen its presence and enhance its service capabilities within the Latin American market. By bringing MacSolution's specialized IT management and support expertise directly in-house, JumpCloud aims to significantly improve its direct service delivery, particularly for its growing Portuguese and English-speaking customer base in the region. The integration is expected to streamline operations, elevate the customer experience by incorporating MacSolution's certified support specialists, and accelerate the adoption of JumpCloud's platform across Brazil and beyond.
The combined entity is poised to offer a more integrated and robust solution for businesses seeking unified IT management. This acquisition underscores JumpCloud's commitment to expanding its global footprint and strengthening its direct support infrastructure, leveraging MacSolution's established market presence and technical proficiency to drive future growth and customer satisfaction.